I’ve been experimenting with using AI to predict payment behaviors in collections software, and it’s been a game-changer… Just this month, I implemented a new algorithm that increased our collection rates by 15% — it’s fascinating to see how we can leverage tech to make our processes more efficient. I’d love to hear how others are incorporating AI into their systems.
I totally agree on leveraging AI to ‘make our processes more efficient.’ We started using machine learning to analyze previous collection interactions, which helped us tailor our follow-up approach — it improved engagement rates significantly. Have you found any specific models that worked best for your predictions?
And that’s awesome to hear! We’ve been using AI to prioritize accounts based on likelihood to pay, and it feels like having a crystal ball — at least until it starts predicting my lunch choices too! @ethan_d102, have you found any specific metrics that help track improvements?
That’s impressive with the 15% jump! We’ve started using predictive models too, but I’ve found it tricky to balance accuracy with our existing systems. How do you handle implementation?