Billing and Collections Coordinator
Employer: Shook, Hardy & Bacon
Location: Washington, DC (hybrid)
Pay: $68,137 – $85,172 / year (Washington, DC range listed)
Type: Full-time — Accounting / Legal Billing
What You’ll Do:
• Prepare and review client invoices in customized formats per Billing Attorney and client guidelines.
• Perform override calculations, adjustments, and ensure billing/payment accuracy for write-offs.
• Monitor and reconcile payments received; proactively manage aging of unbilled fees, costs, and A/R for assigned attorneys.
• Coordinate billing and collection efforts with Billing Attorneys and support client billing deadlines and rate inquiries.
• Use 3E (and other department tools) to prepare reports, run billing-system extracts, and modify billing templates as requested.
• Support budget reporting, compile monthly/quarterly billing statistics, and take on special/ad hoc projects from attorneys or supervisors.
Why It Stands Out:
• Join a reputable, established law firm with a defined salary band and hybrid work flexibility (#LI-HYBRID).
• Work in a role with clear ownership over client billing processes and direct collaboration with attorneys — high visibility within the firm.
• Strong opportunity to leverage and grow technical billing skills (3E, e-billing, advanced Excel) in a service-sector environment.
Potential Trade-offs:
• Client-driven deadlines and complex billing guidelines require high accuracy and occasional tight turnarounds.
• Role expects advanced Excel and 3E proficiency — steep learning curve if you’re new to firm billing systems.
• Coordination with attorneys on aged unbilled fees can be time-consuming and requires diplomacy.
• Salary depends on experience and office location within the stated range.
Qualifications / Requirements:
• Bachelor’s degree (B.A.) or equivalent and a minimum of five years’ accounting experience in a service-sector organization; at least two years must include law-firm billing experience.
• Direct legal billing and 3E experience required; e-billing and ARCS experience preferred.
• Advanced Excel skills and comfort preparing complex reports/charts.
• Strong attention to detail, ability to handle confidential billing data, and solid communication skills for working with attorneys and clients.
Perks / Benefits:
• Salary range provided ($68,137–$85,172 DC range); actual pay will vary by experience and location.
• Typical employer benefits (confirm specifics): medical, dental, vision, 401(k), paid time off, and professional development opportunities.
• Hybrid work option and opportunity to work closely with billing attorneys and firm accounting leadership.
Here is the link to view more job details or apply.
Would you take this job?
If you were applying, what would be your top three non-negotiables: (A) clear salary placement + transparency on bonus/raise cadence, (B) hybrid schedule details + expectations for in-office days and flex, or (C) access to formal 3E/Excel training and a supportive onboarding/mentorship plan? Which would you pick and why — and what would you ask the hiring manager before accepting (for example: “What is the salary offer for my experience level within the listed range?”, “How many in-office days are required and is there flexibility for remote billing work?”, “What training/onboarding is provided for 3E and advanced Excel tasks?”)?