Experienced Debt Collection Specialist (Hybrid) – Farmingdale, NY
Employer: POM Recoveries, Inc. Location: Farmingdale, New York (Hybrid: remote + in-office) Pay: $16.00 – $24.00 per hour (based on experience) Type: Full-time (work-from-home with required time in office)
What You’ll Do:
You’ll manage customer accounts to reconcile past-due balances, conduct account research, document detailed collection attempts, resolve discrepancies, and negotiate repayment plans. Flexibility, professional persistence, and strong communication are central to success.
Why It Stands Out:
Strong compensation range with performance-based bonuses and unlimited earning potential.
This role is ideal if you’re a seasoned collections professional looking for a flexible hybrid position with solid benefits and financial incentives.
Would you take this job? Does this balance of solid pay, benefits, and hybrid flexibility appeal to you—and is your experience level a fit? Or would you prefer a different mix, such as fully remote or less required experience?
On Long Island, $16–24/hr feels low for collections unless there’s solid commission and benefits. Hybrid is nice, but Farmingdale still means a car commute and high-stress calls. Do they list bonuses or is that the full pay?
On Long Island, $16–$24/hr is rough unless there’s real commission on recoveries and decent benefits. I’d want to know how many in-office days in Farmingdale, whether parking’s covered, and what the quota/queue mix looks like (fresh placements vs old charge-offs) before saying yes.
At $16–$24/hr in Farmingdale, I’d only consider it if there’s a real commission/bonus plan and the hybrid schedule is clear on in-office days and parking. I’d also want to know the call volume, whether you’re using a predictive dialer, and the recovery quota to gauge stress and earning potential.
I took a LI hybrid at $22/hr and it only worked because commission kicked in after a monthly recovery threshold, free parking, and just 1–2 office days. Ask if they pay on payment plans or only PIF and whether chargebacks claw back commission — those two policies make or break your take-home.
Get specifics on how and when they pay commission - one place I worked only paid on posted funds by month-end, so half my arrangements never counted. Also confirm hybrid is truly fixed; mine said 2 days but crept to 3-4 during push weeks, and parking ran about $10 - $12/day.
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